Terms and Conditions

By accessing and using SleepSure's website, mobile application, or any other services (collectively, the "Services"), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of the terms, then you may not access our Services.

These Terms apply to all visitors, users, and others who wish to access or use our Services. Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Services.

SleepSure offers a range of sleep-related products including mattresses, pillows, bedding, and sleep accessories. We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

All features, content, specifications, products, and prices of products and services described or depicted on our Services are subject to change at any time without notice. The inclusion of any products or services on our Services at a particular time does not imply or warrant that these products or services will be available at any time.

We reserve the right, with or without prior notice, to:

• Limit the available quantity of or discontinue any product
• Impose conditions on the honoring of any coupon, coupon code, or similar promotion
• Bar any user from making or completing any or all transaction(s)
• Refuse to provide any user with any product or service

If you wish to purchase any product or service made available through our Services ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct, and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases. We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product availability, errors in the description or price of the product, error in your order, or other reasons.

SleepSure ships products to locations within the United States and certain international locations. Shipping times and costs vary depending on the destination and product size. We aim to process and ship orders within 2-3 business days, though this may vary during peak seasons or for custom orders.

Delivery dates are estimates only and are not guaranteed. We are not responsible for delays caused by weather, carrier issues, customs, or other factors beyond our control. Risk of loss and title for items purchased from SleepSure pass to you upon delivery of the items to the carrier.

For large items like mattresses and bed frames, we offer white glove delivery service in select areas. This service includes delivery to the room of your choice and removal of packaging materials. Additional fees may apply for this service.

We want you to be completely satisfied with your SleepSure purchase. Most items can be returned within 100 nights of delivery for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it, with original packaging and tags attached.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds may be due to processing delays by your bank or payment processor.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you agree to the collection and use of information in accordance with our Privacy Policy.

We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no security system is impenetrable, and we cannot guarantee the security of our databases completely.

We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

To the fullest extent permitted by applicable law, in no event shall SleepSure, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Services
• Any conduct or content of any third party on the Services
• Any content obtained from the Services
• Unauthorized access, use, or alteration of your transmissions or content

This limitation of liability terms-section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if SleepSure has been advised of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. Our total cumulative liability to you for all claims relating to the Services shall not exceed the greater of one hundred dollars ($100) or the amount you have paid us in the past twelve months.