REXO ULTRA
REXO ULTRA
REXO ULTRA
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REXO ULTRA

REXO ULTRA

Single | 72" x 30" x 3" | 6 Years Warranty

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₹4,192.00
Incl. of all taxes
Single | 72" x 30" x 3"

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Mattress Specifications

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Delivery Terms
  1. Delivery will be attempted based on the details provided by the customer.
  2. Additional charges may apply for re-delivery in case of incorrect or incomplete address details.
  3. If delivery is unsuccessful, the product may be returned to the warehouse, and the customer will be notified.

Order Processing
  1. Orders are processed only after confirmed payment.
  2. Dispatch is completed within 2-5 working days, subject to stock availability.

Delivery Timeline
  1. Estimated delivery is 5-10 working days from dispatch.
  2. Timelines are indicative and may vary based on location and logistics.
  3. Delivery timelines are indicative and may vary due to unforeseen circumstances.

Site Responsibility
  1. Customers must ensure proper delivery access, including entry space, lift availability, and manpower.
  2. Any delays due to site-related constraints will be the customer’s responsibility.

Inspection at Delivery
  1. Products must be inspected at the time of delivery.
  2. Any damage or issue must be reported immediately.
  3. Claims raised after delivery confirmation will not be accepted.

Liability Clause
  1. The company is not liable for delays caused by unforeseen circumstances such as transport issues, natural events, strikes, or disruptions.

Order Confirmation
  1. Orders are considered final only after receipt of confirmed payment.
  2. Once confirmed, cancellation or modification requests are not permitted.

Transportation & Handling
  1. Costs related to transport, handling, or site visits will be borne by the customer unless stated otherwise.
Pricing & Availability
  1. All prices, discounts, and promotional offers provided by Sleepsure Comfort Products Pvt. Ltd. Are subject to change based on market conditions, location, and availability.
  2. All products are offered subject to stock availability at the time of order confirmation.
  3. Sleepsure reserves the right to revise pricing, specifications, and delivery timelines without prior notice.

Product Information
  1. Product images on the website are for reference only. Actual product colour, design, or finish may vary.
  2. Customers are responsible for selecting the correct size and specifications before placing an order.

Orders, Cancellations & Modifications
  1. Any request for cancellation, modification, or replacement after order placement shall be subject to prior written approval from Sleepsure.
  2. Sleepsure reserves the absolute right to accept or reject such requests without assigning any reason.
  3. Sleepsure reserves the right to cancel any order in cases of pricing discrepancies, stock unavailability, or quality concerns.

Payments & Refunds
  1. Orders shall be processed only upon receipt of confirmed payment unless otherwise agreed in writing.
  2. All bank charges, transaction fees, or payment gateway charges shall be borne by the customer.
  3. Refunds, if approved, shall be processed in INR after deduction of applicable charges.
No Return & Replacement
  1. No return or replacement will be accepted after delivery and acceptance of the product.
  2. Exceptions apply only in cases of verified manufacturing defects reported at the time of delivery.

Limitation of Liability
  1. Sleepsure's liability is strictly limited to repair or replacement of defective products only.
  2. No claims for indirect or consequential damages will be accepted.

Inspection Requirement
  1. Products must be inspected at delivery.
  2. Claims raised post acceptance will not be considered under any circumstances.

Approval Process
  1. All replacement requests will be subject to inspection and written approval by Sleepsure.
  2. Sleepsure reserves the right to accept or reject any such request at its sole discretion.

Usage Condition
  1. Products that are used, altered, or damaged due to misuse or external factors are not eligible for replacement.

Resolution Timeline
  1. Approved replacements will be processed within a reasonable timeframe based on availability.
  2. No refunds will be issued under any circumstances.

Changes to Terms
  1. Sleepsure reserves the right to amend or update these terms at any time without prior notice.
  2. Continued business engagement shall constitute acceptance of the latest terms and conditions
Warranty Terms
  1. Products are covered under applicable manufacturer warranty provided by Sleepsure.
  2. Warranty details are specific to each product and will be provided accordingly.

Damages & Complaints
  1. Any damage, defect, or quality issue must be reported within 7 days of delivery.
  2. Complaints should include order details, delivery information, and a clear description of the issue.

Limitation of Liability
  1. The company shall not be held responsible for delays caused by unforeseen circumstances.
  2. All decisions regarding disputes, cancellations, refunds, or replacements will be final.

Product Specifications
  1. Products are manufactured as per agreed specifications.
  2. Minor variations in size (±1 inch), colour, or finish may occur and are not considered defects.

Usage & Care
  1. Products must be used under normal and recommended conditions.
  2. Any damage due to improper handling, folding, bending, moisture exposure, or inadequate support shall void the warranty.

Coverage
  1. Warranty applies only to manufacturing defects in core materials.
  2. Fabric, stitching, and accessories are not covered unless specified.

Proof of Purchase
  1. A valid original invoice issued by Sleepsure is mandatory for all warranty claims.

Claim Process

Claims must be submitted with:

  1. Clear photographs or videos.
  2. Detailed description of the issue.
  3. Invoice and delivery details.

Inspection & Verification
  1. All claims are subject to inspection and verification by Sleepsure.
  2. The decision of Sleepsure regarding defect validity shall be final and binding.

Exclusions

Warranty does not cover:

  1. Minor wear and tear.
  2. Minor sagging within permissible limits.
  3. Improper usage or mishandling.
  4. Folding or bending damage.
  5. Inadequate support base.
  6. Stains, burns, moisture damage.

Resolution Terms
  1. Approved claims will be resolved through repair or replacement on a pro-rata basis.
  2. No refunds, exchanges, or monetary compensation will be provided.

Final Authority
  1. All decisions regarding warranty claims shall rest solely with Sleepsure and shall be final and binding.
  • 24/7 customer support via phone, email, and live chat
  • Access to dedicated sleep experts for guidance
  • Quick resolution support for delivery, returns, and warranty claims

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